Frequently Asked Questions About Our Pet Grooming Services in Hove
Choosing the right pet groomers in Hove is an important decision, and we know you'll probably have questions before booking. Below, we've answered some of the questions we're asked most often about our grooming services, what to expect during your visit and how to care for your pet afterwards.
If you can't find the answer you're looking for, our team will be happy to help.
About Our Grooming Services
Do You Groom Both Dogs And Cats?
Yes. We provide professional grooming for both dogs and cats, including full grooming services, puppy introduction sessions, Emmi-Pet ultrasonic teeth cleaning and a range of spa treatments. You can explore all of our grooming services to find the right option for your pet.
What Types Of Pets Do You Groom?
We welcome dogs and cats of all breeds, sizes and coat types. Every appointment is tailored to your pet's individual coat condition, temperament and grooming requirements.
Do You Groom Nervous Or Rescue Pets?
Yes. Our philosophy is "No Force, Just Love", which means we never rush pets or use unnecessary restraint. We take the time to build trust and adapt each appointment to suit nervous, anxious and rescue animals.
Do You Offer Puppy Introduction Sessions?
Yes. Our Puppy Introduction sessions help young dogs become familiar with grooming, handling and salon environments in a calm, positive way before progressing to regular grooming appointments.
Do You Provide Ultrasonic Teeth Cleaning?
Yes. We offer Emmi-Pet ultrasonic teeth cleaning as a gentle, non-invasive way to support your pet's oral hygiene.
Before Your Appointment
How Should I Prepare My Pet For Their Appointment?
Please make sure your pet has had the opportunity to go to the toilet before arriving and bring them on a lead or in a secure carrier. If there is anything we should know about your pet's health, behaviour or previous grooming experiences, please let us know when booking.
What Happens During My Pet's First Visit?
We begin every appointment by getting to know your pet. We'll assess their coat, discuss your requirements and allow them time to settle before grooming begins. Our aim is to create a calm and positive experience from the moment they arrive.
What If My Pet Has Matted Fur?
We'll carefully assess your pet's coat before recommending the safest and most suitable grooming approach. Our priority is always your pet's comfort and welfare.
Can You Groom Elderly Pets?
Yes. Older pets often benefit from regular grooming to help keep their coats clean and comfortable. We adapt every appointment to suit your pet's age, mobility and individual needs.
During The Grooming Appointment
What Happens During The Grooming Process?
Every grooming appointment is tailored to your pet. Depending on the service booked, this may include bathing, drying, brushing, clipping, nail trimming, ear cleaning, eye tidying and finishing touches. We always work at your pet's pace wherever possible.
Do You Use Restraints During Grooming?
No. Our approach is centred around our "No Force, Just Love" philosophy. We focus on patient handling and creating a calm environment where pets feel safe and secure.
Do You Use Natural Grooming Products?
Yes. Our holistic approach extends to the products we use, choosing natural grooming products that are gentle on your pet's skin and coat wherever appropriate.
Grooming Aftercare
What Should I Do After My Pet Has Been Groomed?
Most pets simply need time to relax after their appointment. Make sure fresh water is available and follow any grooming or coat care advice provided by our team.
Will You Give Me Advice On Maintaining My Pet's Coat?
Yes. We're passionate about educating owners and are always happy to provide practical advice on brushing routines, coat maintenance and handling techniques between appointments.
How Often Should My Pet Be Groomed?
The ideal grooming schedule depends on your pet's breed, coat type, lifestyle and individual needs. During your appointment, we'll be happy to recommend a grooming routine that's right for your pet.
How Often Should My Pet Have Ultrasonic Teeth Cleaning?
This varies depending on your pet's oral health and lifestyle. We'll discuss a suitable maintenance plan during your appointment and explain how professional teeth cleaning can complement good home care.
Booking & Visiting Us
How Do I Book An Appointment?
You can arrange an appointment through our online booking page or by contacting our team directly.
Where Is Your Grooming Salon Located?
Our salon is located at:
1 Hove ManorHove Street
Hove
East Sussex
BN3 2DF
Which Areas Do You Cover?
We regularly welcome pet owners from Hove, Brighton, West Hove, Portslade, Preston Park, Seven Dials and surrounding East Sussex coastal areas.
What Are Your Opening Hours?
Our salon is open Tuesday to Saturday from 10 am to 6 pm. Sunday and Monday appointments are available by arrangement.
Why Choose The Natural Groomers?
What Makes Your Grooming Approach Different?
Everything we do is built around our "No Force, Just Love" philosophy. We believe grooming should support your pet's wellbeing, not become a stressful experience. By working patiently and adapting every appointment to the individual animal, we help create positive grooming experiences for both pets and owners.
Are Your Groomers Qualified?
Yes. Our team includes City & Guilds-trained groomers, certified feline grooming specialists and Emmi-Pet trained ultrasonic teeth cleaning professionals.
Do You Offer Advice Between Appointments?
Yes. We believe owner education is an important part of pet wellbeing. Whether you need advice on brushing, coat maintenance, handling or grooming routines, we're always happy to help.
Can't Find The Answer You Need?
If you still have a question, we'd love to hear from you. Whether you're booking your pet's first appointment, looking for advice about dog or cat grooming, or searching for trusted pet groomers in Hove, our friendly team is here to help.