Privacy policy

We are committed to protecting your privacy and handling your personal data responsibly and in line with UK GDPR.

What Information We Collect

We may collect and store:

• Your name

• Contact details (email address, phone number)

• Your pet’s name, breed, age, and health or behavioural notes

• Appointment history

How We Use Your Information

We use your information to:

• Manage bookings and enquiries

• Communicate with you about appointments

• Ensure your pet receives safe and appropriate care

We do not sell, rent, or share your data with third parties for marketing purposes.

How Your Data Is Stored

Your information is stored securely and only accessed by authorised individuals. We keep your data only for as long as necessary for business and legal purposes.

Your Rights

Under UK data protection law, you have the right to:

• Request access to your data

• Ask for corrections

• Request deletion of your data (where legally possible)

To exercise these rights, please contact us directly.